Vapes, Pods & Mods FAQ

• Is ePuffer owned by a big tobacco company?

  Absolutely not. We’re proudly Canadian and proudly independent. Big tobacco isn’t exactly lining up outside our office with a suitcase full of cash (and if they ever did, we’d at least ask if lunch was included.  

  At ePuffer, we don’t answer to shareholders or boardrooms - we answer to our customers. Since 2007, our focus has been on vaping innovation, quality vapes, and creating products that actually make sense for real people.

  Here’s the truth: We helped pioneer modern vaping long before it became mainstream. As a boutique brand, we put design, performance, and customer care above everything else. Our goal has always been to build better devices than the mass-produced gadgets you’ll find sitting next to lottery tickets and beef jerky at a gas station.

  Think about it this way: When you want authentic poutine, you don’t order it from a fast-food chain. The same goes for vaping - if you want originality and quality, you come to ePuffer.

  ePuffer - Embrace Your Cravings.

• What is a Vapourizer?

  
  A vapourizer is any device that heats a substance to release it as vapour rather than burning it. The distinction matters: combustion produces smoke and ash, vapourization does not.

  At ePuffer you will find several types:

  • E-cigarettes and cigalikes - shaped and weighted like a cigarette, draw-activated, the closest format to what a smoker is used to. See our cigalike range.
  • E-pipes and e-cigars - the traditional formats, larger and built around ritual rather than convenience.
  • Vape pods and mods - refillable systems with longer battery life and more vapour, and the lowest running cost per millilitre.
  • Dry herb vaporizers - such as the Flowermate Cap Pro, which heat dry botanical material directly rather than using e-liquid.

  A point of terminology: "e-cigarette" gets used as a blanket term for every electronic smoking device, which is not quite right. All e-cigarettes are vapourizers, because they work by vapourizing liquid - but not all vapourizers are e-cigarettes. An e-cig specifically means the small, cigarette-shaped devices, also called cigalikes, short for cigarette lookalike.

  Which one suits you depends less on specifications than on what you want the object to feel like in your hand.
   

• Vaporizer Replacement Parts

  Most parts in a vape, excluding disposable vapes, are replaceable. The heating coil/atomizer, clearomizer / liquamizer, battery, and tank cartridges, can all be replaced, or alternated if you buy spares and switch them out. This actually allows you to customize your vape pods and vape epipe mods to your liking so that you can get them exactly how you like them. Try out ePuffer’s selection of e-pipe replacement parts and get modding!

• What are Liquamizers, Clearomizers, and Vape Tanks?

  In simple terms, these all refer to containers that hold e-liquid (vape juice). A clearomizer is typically a transparent plastic or glass tank that stores your e-juice and includes a built-in atomizer. Inside, it contains wicks that soak up the liquid and deliver it to the heating coil, which produces vapour. A Liquamizer is an ePuffer-specific term, used mainly for our electronic pipes. It refers to a glass tank designed to hold e-liquid and comes with disposable atomizer coils.

• Replacement Batteries for Vape Mods

  Even rechargeable batteries wear out, and having spares on-hand is always a smart idea, especially when traveling. Replacement batteries ensure you always have a full charge available. Make sure you check if there's a certain type you have to use and get only that type; using a type other than what your manufacturer has specified will likely void your warranty, or ruin your device. ePuffer is the best place in Canada to purchase great quality batteries, especially replacements for your ePuffer vape devices.

• What are ePuffer's own devices?

  
  Everything we sell under the ePuffer name we designed and manufacture ourselves, rather than rebadging someone else's hardware. The current range:

  • Robusto Rechargeable E-Cigar - $99.95. Aircraft-grade aluminium, rose-gold cigar ring, open-pod system taking prefilled Havana pods or blank refillables.
  • XPOD - compact refillable pod system, starter kits from $21.95.
  • SHIFT - mesh-coil pod vapourizer at $24.95, with blank refillable pods available.
  • SNAPS REV5 - rechargeable cigalike kit at $59.95, two batteries and a TRIO charger.
  • ePipe series - hardwood electronic pipes. The 629 has sold through and its successor, the 659, is in production.
  • ARCANE 200W MOD - $149.95, limited edition.

  All rechargeable products carry a one-year limited warranty and our 30-day money-back guarantee. Full terms on the warranty and delivery page.
   

• Can I take a vape on a plane in Canada?

  
  Yes, but only in your carry-on. Vaping devices are prohibited in checked baggage on every Canadian airline, without exception.

  The reason is the lithium battery. A fire in the cargo hold cannot be reached by crew, so the battery travels in the cabin where someone can deal with it. This applies to disposables as much as to mods - a disposable has a lithium cell in it too.

  The rules in short:

  • Devices - carry-on or on your person. Never checked baggage. CATSA screeners confiscate vapes found in checked bags.
  • Spare batteries - carry-on only, and protected against short circuit. Original packaging, a battery case, or tape over the terminals. Consumer vape cells are far below the 100 Wh limit.
  • E-liquid - the standard 100 ml rule in carry-on, inside your clear resealable bag. Larger bottles can go in checked baggage; it is only the device and batteries that cannot.
  • On board - using, refilling or charging a vape is banned on all Canadian flights, lavatories included.

  Two practical points. Cabin pressure changes make a full tank leak, so travel with the tank part-empty or emptied. And power the device off properly rather than leaving it in a bag where it can fire against something.

  International flights vary - some countries ban vaping products outright and will confiscate on arrival. Check the destination before you fly, not at the gate.
   

• Why does my vape taste burnt?

  
  Almost always the coil. Either it is spent, or the wick has run dry and scorched.

  The usual causes:

  • Chain vaping - drawing repeatedly without pause. The wick cannot re-saturate fast enough and the coil burns it.
  • A dry or near-empty tank - firing with liquid below the coil intake ports burns the wick within a couple of puffs.
  • Not priming a new coil - fitting a fresh coil and firing straight away scorches it before liquid reaches the wick. Add a few drops directly onto the wick and wait five minutes.
  • A coil at the end of its life - flavour goes muted first, then burnt. That progression is the signal to change it.

  Once a coil tastes burnt it does not recover. Rinsing or resting it will not bring it back - the wick is scorched and needs replacing.

  Our full guide to fixing a burnt vape taste goes into more detail, including how e-liquid choice affects coil life.
   

• How long does a coil or pod last?

  
  There is no fixed number, and any brand quoting one is guessing. What it depends on:

  • How much you vape. The obvious one, and the biggest factor.
  • What you fill it with. Sweetened and high-VG liquids caramelise on the coil and shorten its life noticeably. A dry tobacco blend is much easier on a coil than a dessert flavour.
  • How hot you run it. Higher wattage means more vapour and a faster-degrading coil.
  • Whether you prime it. A coil fired dry on its first pull may never perform properly.
  • How you store the device. Standing rather than lying down keeps liquid out of the airflow path.

  Rather than counting days, go by taste: when flavour drops off and does not return after a refill, change it. Buying coils in 5-packs works out cheaper than singles and means you always have one to hand.

  Prefilled pods work the same way - the coil is inside the pod, so a spent coil means a new pod.
   

• What does a vape cost in Canada, and why do prices differ by province?

  
  From ePuffer, roughly:

  • Disposables - from $8.95 for an ECO cigalike, $19.95 for a Robusto e-cigar
  • Pod kits - $21.95 to $24.95 for XPOD and SHIFT
  • Rechargeable kits - $59.95 for the SNAPS REV5, $99.95 for the Robusto Rechargeable
  • E-liquid - $22.95 to $34.95 per bottle

  The upfront price is the smaller half of the question. A disposable is cheaper to try and considerably more expensive to live on; a refillable kit costs more on day one and less every month after, because you are buying coils and e-liquid rather than a whole device.

  On provincial price differences: every vaping product sold in Canada carries a federal excise duty, and ten provinces and territories have added a provincial duty on top through the coordinated system. The duty is set by where the product ships to, not by the retailer - which is why the same device costs more in Ontario than in British Columbia. It is not a markup; it is tax, and it is the same at every legal Canadian retailer.

  Free shipping applies on orders over $100 anywhere in Canada.