Testimonials

The best products and customer service this industry has to offer. With Thanksgiving coming up tomorrow, I just want to say a big thank you to the entire ePuffer team for everything you do. Never thought I’d be able to call myself an ex-smoker after trying just about everything on the market.

Been smoking for over 40 years didn’t think I could ever quit. I hadn’t been feeling well and decided to try snaps e cigarettes well it has been over two months since I have had a cigarette and finding I enjoy e cigs more and am feeling so much better. Your customer service and product are second to none .

I've been trying to quit smoking cigarettes for quite some time, and now after 50 years I have managed to do it. A friend of mine told me about the Xpod by Epuffer so I decided to give it a try and thanks to this great product I am off cigarettes forever. I get the same satisfaction as I did from smoking without all the harmful chemicals that go along with it.
Thank you Epuffer !!!

I had a few cartridges that would not fit into the battery.

Customer Service Reply: Thank you very much for your feedback, please check your inbox (spam folder) for a message from one of our agents.

Ordered 2 disposable e-cigs. Fast shipping but one was D.O.A. Not impressed.

Customer Service Reply: We appreciate your feedback, please get in touch with our customer service https://epuffer.ca/contact-us/

I used e-cigarettes to cut back on tobacco and then, in 2015, to quit tobacco cigarettes entirely. I was able to go to no-nicotine e-cigarettes. The brand I was using gradually disappeared and I was casting about desperately. Fortunately I found a positive recommendation for ePuffer on the internet. I have now used ePuffer for a few years and have found their product and service excellent.

Thank you for your superior innovative products and service, and very reasonably priced items. Long time customer, discovered you by accident and I am still with you.

Thanks for your rapid response, I received yesterday the replacement and very satisfied and happy for an impressive customer service.

Will order the 12 cigar pack and will keep doing business with epuffer such an amazing store.

Thanks for exceptional service.

Despite the fact that I've experienced a number of issues over the last few months, both product related and shipping related, they have handled them impeccably. EVERY issue was taken care of with the upmost care and concern. I'm blown away by the care taken by the support staff to ensure that my issues were addressed in a timely fashion. 10/5 stars!!

I have been a regular customer for many years now. I thank you for your service.
My question today for you is as follows; Can you implement a reduction in prices for seniors on all of your products? This would be a good thing.