Testimonials

Tim Youngson

04/26/2024, 07:26 PM

I've been trying to quit smoking cigarettes for quite some time, and now after 50 years I have managed to do it. A friend of mine told me about the Xpod by Epuffer so I decided to give it a try and thanks to this great product I am off cigarettes forever. I get the same satisfaction as I did from smoking without all the harmful chemicals that go along with it.
Thank you Epuffer !!!

Michael Topp

01/20/2023, 09:42 AM

I had a few cartridges that would not fit into the battery.

Customer Service Reply: Thank you very much for your feedback, please check your inbox (spam folder) for a message from one of our agents.

Dan Nadeau

01/10/2022, 06:23 PM

Ordered 2 disposable e-cigs. Fast shipping but one was D.O.A. Not impressed.

Customer Service Reply: We appreciate your feedback, please get in touch with our customer service https://epuffer.ca/contact-us/

Barbara Hodkin

12/28/2020, 01:47 PM

I used e-cigarettes to cut back on tobacco and then, in 2015, to quit tobacco cigarettes entirely. I was able to go to no-nicotine e-cigarettes. The brand I was using gradually disappeared and I was casting about desperately. Fortunately I found a positive recommendation for ePuffer on the internet. I have now used ePuffer for a few years and have found their product and service excellent.

Dhanendra

08/18/2020, 01:55 PM

Thank you for your superior innovative products and service, and very reasonably priced items. Long time customer, discovered you by accident and I am still with you.

H. Guirguis

08/02/2019, 01:49 AM

Thanks for your rapid response, I received yesterday the replacement and very satisfied and happy for an impressive customer service.

Will order the 12 cigar pack and will keep doing business with epuffer such an amazing store.

Thanks for exceptional service.

Alex

02/19/2019, 02:38 PM

Despite the fact that I've experienced a number of issues over the last few months, both product related and shipping related, they have handled them impeccably. EVERY issue was taken care of with the upmost care and concern. I'm blown away by the care taken by the support staff to ensure that my issues were addressed in a timely fashion. 10/5 stars!!

Robert

12/05/2018, 12:15 PM

I have been a regular customer for many years now. I thank you for your service.
My question today for you is as follows; Can you implement a reduction in prices for seniors on all of your products? This would be a good thing.

Maurice Moore

04/10/2018, 11:47 AM

The customer service for epuffer is absolutely amazing. I called them because I had incorrectly ordered the wrong strength of liquid, and asked if they could help me. They told me that they would send out the correct strength liquid at no charge. I was so impressed with their genuine interest in taking care of their customers.

Iain

03/15/2017, 04:41 PM

Just wanted to say thank you. There were so many places almost 3 years ago I could have gone to to break the habit of smoking and choosing where I get my vape from, each and every time i have an issue or a request, you guys are 2nd to NONE! I'm reminded that I couldn't have made a better choice what an Awesome company! Thanks for the ongoing great CSR

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Testimonials